Política de Privacidad

PRIVACY POLICY

The Privacy Policy is part of the General Conditions that govern this Website.

Latest version of March 11, 2021

Who is the Data Controller for the processing of your data?

• STARPAY IBERIA, S.L.
• Address: Calle Orlando Agudo, nº 2
• P. 28224
• Pozuelo de Alarcón.
• CIF: B88156864

You can contact our Data Protection Officer by writing to the email dpo@starpay.es

You can contact us in any way.

We reserve the right to modify or adapt this Privacy Policy at any time. We recommend you review it, and if you have registered and access your account or profile, you will be informed of the modifications.

If you are one of the following groups, see the drop-down information:

WEB OR EMAIL CONTACTS

What data do we collect through the Web?

We may treat your IP, what operating system or browser you use, and even the duration of your visit, anonymously. If you provide us with data in the contact form, you will identify yourself in order to contact you, if necessary.

For what purposes will we process your personal data?

• Respond to your queries, requests or requests.
• Manage the requested service, answer your request, or process your request.
• Information by electronic means, which deal with your request.
• Commercial or event information by electronic means, provided that there is express authorization.
• Perform analysis and improvements on the Web, about our products and services. Improve our commercial strategy.

What is the legitimacy for the processing of your data?

The acceptance and consent of the interested party, granted through a voluntary action, as in cases where to make a request it is necessary to fill in a form and make a “click” on the send button, the realization of the same will necessarily imply that you have been informed and have expressly granted your consent to the content of the clause attached to said form or acceptance of the privacy policy.

All our forms have the * symbol in the mandatory data. If you do not provide these fields, or do not check the checkbox of acceptance of the privacy policy, the sending of the information will not be allowed. It usually has the following formula:”□  I am over 14 and I have read and accept the Privacy Policy.”

How long will we keep personal data?

Until the revocation of the consent granted.

NEWSLETTER CONTACTS

What data do we collect through the Newsletter?

On the Web, it is allowed to subscribe to the Newsletter, if you provide us with an email address, to which it will be sent.

We will store only your email in our database, and we will proceed to send you emails periodically, until you request the cancellation, or we stop sending emails.

You will always have the option to unsubscribe, in any communication.

For what purposes will we process your personal data?

• Manage the requested service.
• Information by electronic means, which deal with your request.
• Commercial or event information by electronic means, provided that there is express authorization.
• Perform analysis and improvements in the sending of mailing, to improve our commercial strategy.

What is the legitimacy for the processing of your data?

The acceptance and consent of the interested party. In those cases where you subscribe it will be necessary to accept a checkbox and click on the send button. This will necessarily imply that you have been informed and have expressly given your consent to receive the newsletter.

If you do not check the checkbox of acceptance of the privacy policy, the sending of the information will not be allowed. It usually has the following formula:”□  I am over 14 and I have read and accept the Privacy Policy.”

How long will we keep personal data?

Until the revocation of the consent granted.

CLIENTS

For what purposes will we process your personal data?

• Preparation of the budget and monitoring of it through communications between both parties.
• Information by electronic means, which deal with your request.
• Commercial or event information by electronic means, provided that there is express authorization.
• Manage the administrative, communications and logistics services performed by the Data Controller.
• Invoicing and declaration of the appropriate taxes.
• Carry out the corresponding transactions.
• Control and recovery procedures.

What is the legitimacy for the processing of your data?

The existence of a contractual relationship between the parties. Theprocessing is necessary for the performance of a contract to which the data subject is a party or for the application at the request of the data subject of pre-contractual measures.

How long will we keep personal data?

During the term of the relations between the parties and for the limitation periods derived from them.

QUALITY SURVEYS

For what purposes will we process your personal data?

• Assess the degree of quality in the service provided.
• Improve the services offered, by virtue of COMPLIANCE with ISO.

What is the legitimacy for the processing of your data?

The legal basis is the express consent of the respondent.

How long will we keep personal data?

Until the revocation of the consent granted.

SUPPLIERS

For what purposes will we process your personal data?

• Information by electronic means, which deal with your request.
• Commercial or event information by electronic means, provided that there is express authorization.
• Manage the administrative, communications and logistics services performed by the Data Controller.
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• Carry out the corresponding transactions.
• Invoicing and declaration of appropriate taxes.
• Control and recovery procedures.

What is the legitimacy for the processing of your data?

The legal basis is the acceptance of a contractual relationship, or failing that, your consent when contacting us or offering us your products by any means.

How long will we keep personal data?

During the term of the relations between the parties and for the limitation periods derived from them.

JOB SEEKERS

For what purposes will we process your personal data?

• Organization of selection processes for the hiring of employees.
• Summon you for job interviews and evaluate your candidacy.
• If you have given us your consent, we may transfer it to collaborating or related companies, with the sole purpose of helping you find employment.
• If you check the acceptance checkbox of the privacy policy, you give us your consent to transfer your job application to the entities that make up the group of companies with the aim of including you in their personnel selection processes

Likewise, we inform you that after one year from the receipt of your curriculum vitae, we will proceed to its safe destruction.

What is the legitimacy for the processing of your data?

The legal basis is your unequivocal consent, when sending us your CV.

How long will we keep personal data?

For a minimum period of 1 year or until the revocation of the consent granted.

Do we include personal data of third parties?

No, as a rule we only treat the data provided by the owners. If you provide us with data from third parties, you must previously inform and request their consent from said persons, or otherwise you exempt us from any responsibility for the breach of this requirement.

And data of minors?

We do not process data of children under 14 years of age. Therefore, refrain from providing them if you are not of that age or, where appropriate, from providing data of third parties who do not have the age. STARPAY IBERIA, S.L. disclaims any liability for failure to comply with this provision.

Will we conduct communications by electronic means?

• They will only be made to manage your request, if it is one of the means of contact that you have provided us.
• If we make commercial communications, they will have been previously and expressly authorized by you.

What security measures do we apply?

You can rest assured: We have adopted an optimal level of protection of the Personal Data we handle, and we have installed all the means and technical measures at our disposal according to the state of the technology to prevent the loss, misuse, alteration, unauthorized access and theft of Personal Data.

To which recipients will your data be communicated?

Your data will not be transferred to third parties, except legal obligation. Specifically, they will be communicated to the State Agency of the Tax Administration and to banks and financial institutions for the collection of the service provided or product acquired as well as to those in charge of the treatment necessary for the execution of the agreement.

In case of purchase or payment, if you choose any application, web, platform, bank card, or some other online service, your data will be transferred to that platform or will be treated in its environment, always with maximum security.

When we order it, the web development and maintenance company, web hosting/hosting company will have access to our website. They will have signed a contract for the provision of services that obliges them to maintain the same level of privacy as us.

Any international transfer of data when using American applications will be adhered to the Privacy Shield agreement, which guarantees that American software companies comply with European data protection policies on privacy.

What Rights Do You Have?

• To know if we are treating your data or not.
• To access your personal data.
• To request the rectification of your data if they are inaccurate.
• To request the deletion of your data if they are no longer necessary for the purposes for which they were collected or if you withdraw the consent given.
• To request the limitation of the processing of your data, in some cases, in which case we will only keep them in accordance with current regulations.
• To carry your data, which will be provided to you in a structured format, commonly used or mechanically readable. If you prefer, we can send them to the new manager you designate. It is only valid in certain cases.
• To file a claim with the Spanish Agency for Data Protection or competent control authority, if you believe that we have not attended you correctly.
• To revoke the consent for any treatment for which you have consented, at any time.

If you modify any data, we thank you for communicating it to us to keep them updated.

Do you want a form for the exercise of Rights?

• We have forms for the exercise of your rights, ask us by email or if you prefer, you can use those prepared by the Spanish Agency for Data Protection or third parties.
• These forms must be signed electronically or be accompanied by a photocopy of the DNI.
• If someone represents you, you must attach a copy of their ID, or sign it with their electronic signature.
• The forms can be submitted in person, sent by letter or by mail to the address of the Data Controller at the beginning of this text.

How long does it take to answer you to the Exercise of Rights?

It depends on the right, but at most in one month from your request, and two months if the issue is very complex and we notify you that we need more time.

Do we process cookies?

If we use other types of cookies than those necessary, you can consult the cookies policy in the corresponding link from the beginning of our website.

How long will we keep your personal data?

• Personal data will be kept as long as you remain linked to us.
• Once you dissociate yourself, the personal data processed for each purpose will be kept for the legally established periods, including the period in which a judge or court may require them according to the limitation period of legal actions.
• The data processed will be kept as long as the legal deadlines referred to above do not expire, if there is a legal obligation to maintain, or if there is no such legal period, until the interested party requests its deletion or revokes the consent granted.
• We will keep all the information and communications related to your purchase or the provision of our service, while the guarantees of the products or services last, to attend to possible claims.